Legal
Privacy Policy & Terms of Use
Effective July 13, 2026 — Raw Guild Studios LLC
Part I
Privacy Policy
1 — Who We Are
Raw Guild Studios LLC ("Raw Guild Studios," "we," "us," or "our") operates rawguildstudios.com (the "Site"). We are a beverage branding agency based in New York. Questions about this policy may be sent to hello@rawguildstudios.com.
2 — Information We Collect
Information you provide directly. When you fill out any form on the Site — including the project inquiry form, Shelf Audit request form, or free-guide request — we collect the personal information you enter: your name, email address, phone number, company name, and any other details you choose to include in a message or notes field.
Uploaded files. The Shelf Audit request form accepts voluntary file uploads (label photography, brand assets, and related files). These files are transmitted to our team and are not stored on public servers or accessible via a public URL.
Usage and analytics data. We collect anonymized data about how visitors use the Site, including pages viewed, scroll depth, clicks, and device/browser type. This data does not identify you personally and is used solely to improve Site performance and content.
Information we do not collect. We do not collect payment card numbers or payment credentials directly. Any payment processing is handled by a third-party processor, and we do not receive or store full card details.
3 — How We Use Your Information
We use the information you provide to:
- Respond to your project inquiry or request
- Deliver free guides or resources you have requested
- Send you a Shelf Audit invoice and conduct your audit engagement
- Send transactional emails related to your submission (confirmation, invoice, delivery)
- Send periodic editorial updates or agency news if you have opted in
- Improve the Site and our services based on aggregated, anonymized analytics
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4 — How We Store and Protect Your Information
Submissions are transmitted over encrypted HTTPS connections. Form data is stored in a private, access-controlled database. Uploaded files are handled as email attachments delivered directly to our team and are not indexed, publicly accessible, or retained in permanent cloud storage beyond what is needed to fulfill your engagement.
We retain contact and submission data for as long as necessary to fulfill the purpose for which it was collected (e.g., the duration of an active engagement plus a reasonable post-engagement period for records), or as required by law. You may request deletion of your information at any time by emailing hello@rawguildstudios.com.
5 — Third-Party Services
We use the following third-party services to operate the Site:
- Email delivery — Transactional emails (confirmations, guide delivery, invoices) are sent via an SMTP provider. Your email address is transmitted to this provider solely for the purpose of delivering your message.
- Mailchimp — If you opt in to our mailing list, your name and email address are stored in Mailchimp, which operates under its own Privacy Policy. You may unsubscribe at any time via the link in any email we send.
- Hosting and infrastructure — The Site is hosted on Vercel. Server-side processing runs on Neon (PostgreSQL). Both operate under their own privacy and security programs.
We do not share your data with any other third parties except as described above or as required by applicable law.
6 — Cookies and Tracking
The Site may use cookies or similar local storage mechanisms to maintain session state, remember user preferences (such as the site entry gate), and support analytics. We do not use cookies for cross-site advertising or behavioral profiling. By using the Site, you consent to this use.
You may disable cookies in your browser settings. Doing so may affect certain Site functionality but will not prevent you from accessing content.
7 — Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, contact us at hello@rawguildstudios.com. We will respond within 30 days.
8 — Children's Privacy
The Site is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have received information from a child under 13, we will delete it promptly.
9 — Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted at this URL with an updated effective date. Continued use of the Site after any change constitutes acceptance of the revised policy.
Part II
Website Terms of Use
10 — Acceptance
By accessing or using rawguildstudios.com, you agree to these Terms of Use. If you do not agree, please do not use the Site.
11 — Intellectual Property & Copyright
All content on this Site — including but not limited to text, photographs, illustrations, video, motion graphics, logos, brand identities, case study imagery, design work, editorial articles, and source code — is the exclusive property of Raw Guild Studios LLC or its clients, and is protected by U.S. and international copyright, trademark, and trade dress law.
© 2018–2026 Raw Guild Studios LLC. All Rights Reserved.
Client trademarks, brand identities, and product imagery displayed in the portfolio remain the property of their respective owners and are displayed here under license or with permission.
You may not copy, reproduce, download, distribute, publicly display, publish, modify, create derivative works from, or commercially exploit any content from this Site without prior written permission from Raw Guild Studios LLC. This includes portfolio images, case study materials, video sequences, editorial text, and any other media.
Permitted use is limited to personal, non-commercial viewing of the Site in a standard web browser.
12 — Portfolio & Media Content
Portfolio imagery, brand work, and video content displayed on this Site are shown for professional reference purposes only. Unauthorized downloading, screenshotting for commercial use, redistribution, or use of any portfolio asset in any third-party marketing, presentation, or publication — without written permission — is prohibited and may constitute copyright infringement.
Practical notice. While we implement reasonable technical measures to deter unauthorized copying of assets, browsers and operating systems do not provide absolute protection against screenshots, screen recording, or developer tool access. These technical deterrents are supplementary to, not a substitute for, the legal protections described above. Unauthorized use remains prohibited regardless of technical capability.
13 — Downloadable Resources
Free guides and resources made available through the Site (such as the Label Red Flags guide and Shelf Distance Test) are provided for the personal, non-commercial use of the recipient. They may not be redistributed, resold, republished, or used in commercial training materials without written permission.
14 — User-Submitted Content
By submitting files, brand assets, or information through the Shelf Audit request form or any other Site form, you represent that you own or have the right to share the submitted materials, and you grant Raw Guild Studios LLC a limited license to use those materials solely to perform the requested service.
15 — Disclaimer of Warranties
The Site and its content are provided "as is" and "as available" without warranty of any kind. Raw Guild Studios LLC makes no representations or warranties regarding the accuracy, completeness, or fitness for a particular purpose of any content on the Site. Editorial and Journal content is for informational purposes only and does not constitute legal, regulatory, financial, or professional advice.
16 — Limitation of Liability
To the maximum extent permitted by applicable law, Raw Guild Studios LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site or its content.
17 — External Links
The Site may contain links to third-party websites or resources. These links are provided for convenience only. Raw Guild Studios LLC does not endorse and is not responsible for the content, privacy practices, or availability of any third-party site.
18 — Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute arising from your use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in New York.
19 — Contact
For permissions, privacy requests, or any questions about these terms, contact us at:
Raw Guild Studios LLC
hello@rawguildstudios.com
Raw Guild Studios LLC — New York — © 2018–2026 All Rights Reserved